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This Privacy Notice tells you what to expect when
Flintshire County Council collects your personal data.
We are committed to compliance with data protection
legislation, as well as your rights to confidentiality and respect for privacy.
The Council will ensure that it keeps your personal data accurate and secure to
provide you with efficient services.
We will only use the data it holds about you in
accordance with the law. We will also only collect the minimum data necessary,
and when it no longer has a need to keep your data, it will be disposed of in a
secure manner.
We have a Data Protection Officer who makes sure we
respect your rights and comply with the law. If you have any concerns about how
we look after your personal data please contact the Data Protection Officer at dataprotectionofficer@flintshire.gov.uk or by calling 01352 702802.
Do you know what personal data is?
Personal data is any information that relates to an
identifiable living individual directly or indirectly. This includes data that
when combined with other data can then identify a person. For example your name
and contact details.
Do you know that some of your personal data is
considered as ‘special’?
Some data is considered to be special and needs
more protection and safeguards due to its sensitivity. It is often data that is
very personal to you, that you wouldn’t expect or want to be widely known. This
will include anything that can reveal your: -
Why do we need your personal data?
We may need to use some information about you to:
When processing your personal data we must have
legal reason to do so. Generally we collect and use your personal data where:
At the time of collecting your data, the Council
will inform you: -
Who do we share your information with?
We use a range of organisations to help us deliver
our services, where we have these arrangements there is always an agreement in
place to make sure that those organisations comply with data protection law.
We sometimes have a legal duty to share personal
data with other organisations. This is often at the request of the courts when:
We may need to share your personal data when we
feel there’s a reason that’s more important than protecting your privacy:
For all the reasons above, the risk must be serious
before we can override your right to privacy.
Transferring data outside the European Economic
Area (EEA)
The Council will only transfer personal data
outside of the EEA in compliance with Chapter V of the General Data Protection
Regulation. Transfers may be made where the Commission has decided that a third
country (a country outside the EEA), a territory or one or more specific
sectors in the third country, or an international organisation ensures and can
demonstrate that individual’s rights are protected by adequate safeguards.
How does the Council keep your personal data
secure?
The Council secures your personal information from
unauthorised access, use or disclosure. The Council secures the personal data
you provide on computer servers in a controlled, secure environment, protected
from unauthorised access, use or disclosure.
We may store your personal information using
European Union based cloud providers, but only where a data processing
agreement is in place that complies with obligations equivalent to those of the
General Data Protection Regulation.
National Fraud Initiative
The Council is required by law to protect the
public funds it administers, to this end we may share your personal data with
other bodies responsible for auditing or administering public funds to prevent
and detect fraud. The Auditor General
for Wales requires all local authorities under his powers in Part 3A of the
Public Audit (Wales) Act 2004, to provide data it holds for this purpose. The
data is shared with the Wales Audit Office/Audit Commission.
Individuals Rights
Individuals have certain rights in respect of their
own personal data, which are (further information relating to your rights
including how to make a request can be found on our Data Protection
Page):
1.
The right to be
informed – This emphasises the need for transparency over
how the Council uses your personal data, this will be done typically through a
privacy notice at the time your data is obtained.
2.
The right of access – Individuals have the right to obtain confirmation that their data is
being processed and access to their personal data held by the Council.
3.
The right to
rectification – Individuals are entitled to have personal data
rectified if it is inaccurate or incomplete.
4.
The right to erasure – The right to erasure is also known as ‘the right to be forgotten’.
This enables an individual to request that the Council deletes or removes their
personal data where there is no compelling reason for its continued processing.
5.
The right to restrict
processing – Individuals have the right to block or supress
processing of personal data where there is no compelling reason for the
processing. When processing is restricted the council will be permitted to
store the personal data, but not further process it, and will retain just
enough data about you to ensure that the restriction is respected in future.
6.
The right to data
portability – Individuals have the right to obtain and
reuse their personal data for their own purposes across different services. It
allows them to move, copy or transfer personal data easily from one IT
environment to another in a safe and secure way, without hindrance to
usability.
7.
The right to object– Individuals have the right to object to processing based on legitimate
interests or the performance of a task in the public interest/exercises of
official authority, direct marketing (including profiling) and processing for
purposes of scientific/historical research and statistics.
8.
Rights in relation to
automated decision making and profiling – This
provides safeguards for individuals against the risk that a potentially
damaging decision is taken without human intervention.
Further Information
For further information on the use of your data
including how to make a request under your individual rights above please visit
our Data Protection
Page or contact our Information Governance Team
using the details below:-
Information Governance Team
Governance
Flintshire County Council
County Hall
Mold
Flintshire
CH7 6NR
Email: dataprotection@flintshire.gov.uk
Alternatively you can contact the Council’s Data Protection
Officer Alun Kime using the following details:-
Email: dataprotectionofficer@flintshire.gov.uk
Complaints
If you feel the Council has handled your data
unfairly or unlawfully you can lodge a complaint with our Information
Governance Team using the process below:-
Data Protection Complaints Procedure
This procedure is exclusively for dealing with
complaints in relation to the operation of the Data Protection Act within
Flintshire County Council. Where you are dissatisfied with the way that any
Data Protection issue relating to yourself has been dealt with and you have
been unable to obtain satisfaction through discussion with the officer dealing
with the matter then you are encouraged to use the following procedure.
To make a complaint
Please contact our Data Protection Officer on: dataprotectionofficer@flintshire.gov.uk
or
Data Protection Officer
Information Governance
County Hall
Mold
CH7 6NA
01352 702802
Acknowledging your complaint
Your complaint will be acknowledged and
consideration given to the best way of dealing with it. You will be informed
within 7 working days of the way the complaint will be dealt with and a
timescale of when a response will be made to it. If any indicated timescale is
not met you will receive an explanation for this and an updated timescale.
Further action
If you remain dissatisfied with the time the
Council is taking to deal with your complaint or with our response, you may
wish to pursue the matter with the Information Commissioner by contacting: casework@ico.org.uk
or
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
0303 123 1113
If you remain dissatisfied with how the Council has
handled your personal data you may wish to contact the Information
Commissioner’s Office by:-
